Granly - A culture to be proud of
Every member of the Granly family lives by our culture and codex. It is important to us that we all share the same values and beliefs, since this is the only way we can ensure consistency throughout the company with the best possible outcome for our customers.
Some may say that our values, that are based on our core beliefs, are a bit old fashioned. But when you stick to "a word is a word" and "an agreement is an agreement" automaticly values and words as credibility, thoroughness and customer satisfaction follows. But please make your own assessment.
Core values
Although Granly is a modern and flexible company, our values may be a little old-fashioned, but that we are actually really proud of. We strongly believe that our customers still like proper treatment, and that they want what they ask for.
When an agreement is an agreement ...
We stick to our delivery times, and we never say no to a job, even though we are busy. We also feel obligated to always come up with a serious quotation on the jobs that we have the opportunity to bid on, no matter the size of the job.
Objectives
Customer satisfaction ...
At Granly Group one objective is to create satisfied customers. And satisfied customers is what you will get, when you give the customer the solution they ask for, when they ask for it - and at the right price. Our key objectives are:
- Deliver the right solution
- Have the shortest delivery times
- Have a competitive price
Better service, more flexibility ...
Customer satisfaction indicates that we are doing a good job. However it also requires that we continuously expand and invest in our inventory and optimize our business processes, so that we quickly and flexibly can change our machinery from mass production to smaller jobs: There are no two customers or jobs that are the same.
